About Us

Who We Are

ASHPA Global Services Pvt. Ltd. traces its roots back to 2008, when we began as Global Services with a vision to deliver end-to-end recovery solutions through both field collections and tele-calling operations. Starting with telecom, banking, and NBFC portfolios, we rapidly expanded across Vidarbha and Chhattisgarh, building scale, compliance, and client trust from the outset.

In 2020, this journey evolved into a private limited company, consolidating over a decade of expertise into a tech-first, compliant, and future-ready structure.

Today, with 700+ professionals, a Head Office in Nagpur, and a network of 19+ branches across Maharashtra (including Mumbai), Chhattisgarh, and Madhya Pradesh, along with coverage of 1,000+ pin codes, ASHPA Global has established a strong on-ground presence. Alongside this, we operate call centre modules in Nagpur, Pune, and Mumbai, with a new centre coming up soon in Raipur. We are also actively planning new branches in Gujarat, Chhattisgarh, and MP, while further expanding our base in Maharashtra.

By combining field strength, branch infrastructure, and AI-powered call centre platforms, we deliver smarter, scalable, and ethical recovery solutions. With over 18 years of experience, ASHPA Global is shaping the future of recovery as a next-gen debt recovery BPO.

Leadership Board

Mohammad Asad Khan

Founder & Director

25+ years in debt management & repossession across banks and telecom. Specialist in operations, field force leadership, and scalable infrastructure development driving organizational efficiency.

Pankaj Sinha

Founder & Director

21+ years in debt management with proven experience as a debt recovery agency owner. Expert in building & motivating field/tele-calling teams, steering compliance, and accelerating growth.

18+ years in debt management with deep expertise in hard bucket and write-off portfolios. Highly skilled in skip tracing and legal enforcement, leading teams to deliver high-value recoveries and shaping best practices in resolution leadership.

Debt management leader specializing in early delinquency (DPD/Flows). Known for introducing innovative soft recovery methods while driving both new portfolio acquisition and expansion of existing portfolios, strengthening overall organizational growth.

18+ years of experience with Airtel, Tata Motors Finance, HDFC Bank & IDFC Bank, driving debt management excellence. Leads corporate recovery strategy, call centre & BPO development, and enterprise -wide training. Known for implementing systematic approaches and digital transformation to ensure sustainable organizational growth.

21+ years in debt management
with proven experience as a debt recovery agency owner. Expert in building & motivating field/telecalling
teams, steering compliance,
and accelerating growth.

Debt Recovery Excellence Circle

Specialist in credit card recoveries, with proven expertise in managing unsecured portfolios. Recognized for her ability to expand existing portfolios while combining negotiation skills and process discipline to maximize resolutions and client value.

Expert in retail loan recoveries, known for consistent resolution performance and customer-focused collection strategies. Builds strong engagement with borrowers while ensuring compliance and effective portfolio management.

Expert in high-value recoveries, recognized for resolving complex and challenging cases with precision. Delivers strong portfolio results while ensuring compliance, accountability, and sustainable recovery outcomes.

Our Values

Integrity

Driving transparent, compliant, and ethical recovery practices.

Innovation

Leveraging AI, analytics, and automation to stay future-ready.

Excellence

Delivering consistent performance and exceeding client expectations.

Customer Centricity

Ensuring dignified, respectful, and empathetic engagement with every customer.

Our Mission

To redefine debt collection and recovery through our proprietary AI-powered CRM and mobile app, delivering scalable, compliant, and customer-centric solutions for banks, NBFCs, and Fin-Techs.

Our Vision

To be India’s most trusted and technologically advanced debt recovery partner, blending human expertise, digital innovation, and ethical practices to create sustainable impact.